Please provide at least a forty-eight (48) hour notice prior to canceling or changing an appointment.
- First cancellation — Credit card will be charged at 50% of total salon services booked.
- Second cancellation — Credit card will be charged at 100% of total salon services booked.
- Third cancellation — Credit card will be charged at 100% of total salon services booked. In addition, the privilege to pre-book salon services is forfeited and only day of salon services may be reserved.
- No call no show - Credit card will be charged 100% of the total salon services booked.
*If you cancel less than 48 hours in advance of your appointment due to a contagious illness, you will be charged 50% of total salon services and it will be credited to your next appointment with the same service provider only. Credits last 12 months.
Late Policy
We have a grace period of 15 minutes for the client and the stylist. If you're more than 15 minutes late to your appointment it will count as a cancellation.